Política de envío

Shipping Policy – DreamyLuxCloset

At DreamyLuxCloset, we are committed to delivering your vintage modern jewelry safely and efficiently. Please review our shipping policy to understand how we process and deliver your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation

  • Orders are not processed, shipped, or delivered on weekends or public holidays

  • During high-demand periods, processing times may be slightly extended

2. Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on your location and selected shipping method

  • Estimated delivery times:

    • Domestic Shipping: 3–7 business days

    • International Shipping: 7–15 business days

  • Delivery times are estimates and may vary due to courier delays or external factors

3. Shipping Confirmation & Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking details

  • Please allow 24–48 hours for tracking information to update

4. International Shipping

  • We ship worldwide; however, delivery times may vary depending on the destination

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country

  • DreamyLuxCloset is not responsible for delays caused by customs clearance

5. Incorrect Address & Failed Delivery

  • Customers are responsible for providing accurate shipping details

  • If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment

6. Lost or Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours with clear photos of the product and packaging

  • In case of lost shipments, please reach out to us so we can assist you in resolving the issue with the courier

  • DreamyLuxCloset is not liable for packages marked as delivered by the courier

7. Delays
While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, including:

  • Weather conditions

  • Courier service disruptions

  • Customs processing (for international orders)

8. Contact Us
For any shipping-related inquiries, feel free to contact us:
Email: [your email here]
Response Time: 24–48 business hours

By placing an order with DreamyLuxCloset, you agree to the terms outlined in this Shipping Policy.